At the moment, we only ship and deliver within Sweden & Denmark (not including Greenland and The Faroe Islands) when you order from us online.

You are welcome to contact our customer service by using the online form or by emailing contact@simplynorse.com and we can help you with your international order.

Please note: All orders will be delivered to your nearest collection point/post office.

The normal shipping and delivery time within Sweden and Denmark (not Greenland and The Faroe Islands), is between 2-10 working days (subject to stock availability).

The shipping and delivery time for purchases made after 13.00, will first start counting from the following working day (subject to stock availability), and thereafter be delivered to your nearest collection point/post office.

Similarly, with a purchase that is made after 13:00 on a Friday, or during the weekend (Saturday or Sunday), or on a public holiday (red days), then the order will first be processed on the following working day, and thereafter be delivered to your nearest post office or pickup point within 2-10 working days (subject to stock availability).

However, delivery to certain parts of Sweden for example Norrland and Gotland, will have an additional 2 working days added to the shipping and transportation time. Therefore, the shipping and transportation time to Norrland and Gotland will take 2-12 working days.

During the holiday seasons and sale periods, the processing, dispatch, shipping and delivery times may take longer, for both Simply Norse, UPS and PostNord.

We offer free delivery to your nearest PostNord service point within Sweden, on orders over SEK 299. Orders that fall below SEK 299, will cost you SEK 69 to have delivered to your nearest PostNord service point within Sweden.

Orders to Spain and Denmark (not Greenland and The Faroe Islands) costs SEK 249, and will be delivered to your nearest post office or pickup point chosen by the shipping company.

Within Sweden: Your order will be delivered to your nearest PostNord service point. When your parcel is ready to be collected, you will receive a notification stating where and when this can be done.

The notification you receive from the shipping company (SMS / letter / email), depends on the information you provided at the checkout page.

For Denmark & Spain: Your order will be delivered to your nearest post office of service point. When your parcel is ready to be collected, you will receive a notification from the shipping company stating where and when this can be done.

The notification that you will receive from the shipping company (SMS / letter / email), depends on the information you provided at the checkout page.

When the parcel is due to be collected from your nearest post office or pickup point, you must do so within the given time-frame stated in the notification you have received.

If an order has not been collected from the specified collection point and within the given time-frame, and the shipping company returns the order to us due to the customer/receiver e.g.: 1. Did not collect the order from the collection point; 2. Missed to pick up their order within the specified collection dates; 3. Not being contactable/reachable on their given contact information that they provided to be notified on; 4. Refused to receive and/or collect the order; and/or 5. Provided the wrong personal details e.g. name, address, or contact information, then Simply Norse has the right to charge you for a failed pick-up fee of SEK 299, to cover the costs attributable to Simply Norse’s administration, shipping, returns and handling.